In this video, I delve into a crucial aspect of conducting online sales: credibility and genuine familiarity with your potential clients. I share an illustrative experience from a contact on LinkedIn who attempted to engage with me under the guise of appreciating the value I provide, only to reveal a lack of genuine knowledge about my offerings. This encounter serves as a springboard to discuss broader lessons about the importance of research and authenticity in sales approaches. By analyzing this interaction, I aim to equip viewers with the insights needed to avoid similar pitfalls and enhance their credibility when reaching out to potential clients or partners.